The CMIT Solutions is a franchise network that includes more than 900 business leaders and technical staff delivering the best IT support to local businesses across North America. It was founded in 1996 and initially provided IT training and support services to individuals. In 2008, CMIT embraced the managed service provider model and focused on delivering the best IT support to local businesses. Each year, they are motivated to exceed the expectations of their clients and go the extra mile without a second thought.
What challenges/issues did you experience?
Prior to implementing Salesforce with Fast Cloud Consulting, we were experiencing challenges with disparate systems, poor reporting, and poor user experience.
What options did you consider?
We looked into multiple CRM solutions.
How did Fast Cloud Consulting help your business?
Brought all systems together, streamlined internal processes and franchisee experience, and provided the ability for us to do much deeper reporting.
Our favorite Salesforce features are the dashboards and analytics to see trends, growth & challenges
What did you value the most about the Fast Cloud Consulting team?
A trusted partner with willingness to work long hours, passion for franchising, and overall friendly team.
Fast Cloud understands Salesforce and your business. They will work hard to deliver a technical solution to ensure you meet your organizational, project, and budgetary goals.Adrianne Marquez
Franchise Operations Manager