How Chatbots Are Changing Customer Experiences

Publish 14 October, 2019

Businesses use chatbots to boost productivity and efficiency in a range of ways. They help workers set meetings and reminders, and ask simple questions without stopping what they’re doing, to name just a few use cases. Gartner predicts that by 2020, the average person will have more conversations with chatbots than with their spouse. Driven […]