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Administration Essentials for New Admins (ADM-201C)



Master Salesforce Administration and Ace the Certification Exam

A Comprehensive 5-Day Training for New and Existing Administrators

Whether you’re a new Salesforce administrator or an experienced user seeking to enhance your skills and prepare for the Salesforce Administrator Certification exam, this comprehensive 5-day training course is designed for you.

Course Highlights:

  • Gain Foundational Administration Skills: Master the essential concepts and techniques required to effectively manage and maintain Salesforce implementations.

  • Learn from Experts: Engage with experienced Salesforce professionals who will guide you through the intricacies of Salesforce administration.

  • Prepare for the Certification Exam: Gain a thorough understanding of the exam objectives and develop effective test-taking strategies to maximize your chances of success.

Target Audience:

This course is ideal for:

  • New Salesforce administrators responsible for the installation, configuration, and maintenance of their organization’s Salesforce applications.

  • Advanced users, sales operations personnel, and IT administrators seeking to deepen their knowledge of Salesforce and prepare for the certification exam.


  • Solid Understanding of Salesforce Basics: Possess a strong foundation in Salesforce concepts and functionality, including navigation, objects and relationships, security, reporting, dashboarding, and profile permissions.

  • Completion of Online Courses: Complete the mandatory online courses “Getting Started: Navigating Salesforce” and “Getting Started: Using Sales Cloud” before enrolling in this course. These courses can be accessed at the following link:

What You’ll Learn:

Upon successful completion of this course, you will be able to:

  1. Customize your Salesforce application: Personalize page layouts, fields, tabs, and business processes.

  2. Establish a secure Salesforce environment: Implement security measures to protect your data and maintain compliance.

  3. Maintain and import clean data: Ensure data accuracy and integrity for effective reporting and analysis.

  4. Create insightful reports and dashboards: Visualize data to gain valuable insights and make informed decisions.

  5. Configure workflow automation: Automate repetitive tasks to improve efficiency and productivity.

Additional Benefits:

  • Optional Certification Exam Supervision: Receive on-site exam supervision for those who wish to take the Salesforce Administrator Certification exam on the last day of the course.

  • Included Exam Voucher: The exam voucher fee is included in the course tuition.