It is recommended that you have a solid understanding of basic Salesforce concepts and functionality. In addition, you should have completed the following online courses: 1) Getting Started: Navigating Salesforce, and 2) Getting Started: Using the Sales Cloud. You can find these courses here: http://trainingmaterials.force.com/admPrerequisite What you will learn when you complete this course, you will be able to: 1) Customize your application, including page layouts, fields, tabs, and business processes. 2) Create a secure Salesforce environment. 3) Maintain and import clean data. 4) Create high-value reports and dashboards. 5) Set up workflow automation
If you are a new or existing Salesforce Administrator, who wants to learn the techniques and best practices to ensure the success of your deployment and sit for the Salesforce Administrator Certification examination, then this is the class for you. In this five-day comprehensive and hands-on course, you will learn the fundamentals you will need as a Salesforce Administrator, ranging from topics such as how to setup, configure, and maintain your Salesforce instance to how to setup workflow automation. This is a combo learn and certify class, which gives you the option to sit for the highly acclaimed valued Salesforce Administrator certification exam on the final day of class. If you want some more time, you will be able to conserve your certification exam voucher for use at a later date. Who should take this course? Administration Essentials for New Administrators + Certification is ideal for: New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications; Power users, sales operations personnel, and IT managers that would benefit from deepening their knowledge of Salesforce exam. This course is not designed as a specific Certification preparation course. Customers who sit for the certification exam should have experience beyond what is covered in this course. As an additional benefit of taking this specific course, in the afternoon of the 5th day, we provide exam proctoring for those who wish to sit for the exam onsite. The exam voucher fee is included in this course fee.