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Dreamforce 2022: A Gathering for New Beginnings

San Francisco, CA – September 23, 2022 – The highly anticipated Dreamforce event returned to San Francisco, California, for its 20th edition, bringing together over 40,000 attendees from around the globe. This year's conference was a celebration of innovation, collaboration, and community, showcasing the latest advancements in cloud technology and highlighting the importance of sustainability in the tech industry.

Unveiling Genie: A Unified Customer Experience Platform

Salesforce took the stage to unveil Genie, a groundbreaking addition to its product portfolio. Genie aims to unify customer data and interactions, creating a single customer profile that optimizes digital experiences. This revolutionary platform represents a significant step forward in Salesforce's commitment to providing seamless and personalized customer journeys.

Slack Acquisition and WhatsApp Integration: Expanding Salesforce's Reach

The acquisition of Slack and the integration with WhatsApp further expand Salesforce's reach and capabilities. This move enables businesses to connect with their customers directly through these popular messaging platforms, fostering stronger relationships and enhancing customer engagement.

Celebrating Trailblazers: Honoring Sara Hernandez

Each year, Dreamforce recognizes outstanding individuals who have made significant contributions to the Salesforce community. This year, Sara Hernandez received the prestigious Golden Hoodie award for her dedication to empowering women through the Salesforce WomenForceIT initiative. Her efforts have inspired and equipped women worldwide to pursue careers in the tech industry.

Dreamforce 2022: A Resounding Success

Despite the challenges posed by the COVID-19 pandemic, Dreamforce 2022 exceeded expectations, providing an unparalleled networking and learning experience for attendees. The conference offered a diverse range of sessions, workshops, and challenges, catering to every level of Salesforce expertise.


Dreamforce 2022 served as a testament to Salesforce's unwavering commitment to innovation, customer success, and community engagement. The event brought together industry leaders, experts, and enthusiasts to explore the future of cloud technology and shape the digital landscape. With its focus on unified customer experiences, expanded communication channels, and recognition of trailblazers, Dreamforce 2022 set the stage for an exciting future in the tech industry.

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