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Administration Essentials for New Admins (ADM-201)



Become a Certified Administrator!

This comprehensive hands-on course is essential for new Salesforce administrators. New Administrators is the foundational training that ensures your success with Salesforce. For the most benefit, we recommend that administrators take this course before starting a Salesforce implementation or taking over an existing implementation.


  • A solid understanding of the basics and functionality of Salesforce CRM
  • Completion of two online courses: Navigating Salesforce and Using Sales Cloud

Course Objectives:

  • Learn the core concepts and terminology of Salesforce
  • Understand the user interface and navigation
  • Set up and manage users and groups
  • Create and manage custom objects and fields
  • Configure and use Salesforce apps
  • Generate reports and dashboards
  • Troubleshoot common issues

Target Audience:

  1. New Salesforce administrators
  2. Individuals looking to transition into a Salesforce administration role
  3. Salesforce organizations seeking to ensure their administrators have the necessary skills and knowledge

Course Benefits:

  • Gain a comprehensive understanding of Salesforce administration fundamentals
  • Develop the skills and confidence to manage Salesforce effectively
  • Prepare for the Salesforce Administrator Certification exam
  • Become a valuable asset to your organization