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Administration Essentials for Professional Edition (ADM-202)



Master Salesforce CRM Professional Edition Administration

Enhance Your Salesforce Skills for Professional Edition Users

If your organization utilizes Salesforce CRM Professional Edition, this comprehensive course is tailored specifically for you. Building upon the foundational knowledge gained in “Administration Basics for New Administrators,” this course delves deeper into the features and functionalities unique to Salesforce CRM Professional Edition.

Course Highlights:

  • Focus on Professional Edition Features: Gain in-depth expertise in the specific capabilities and functionalities of Salesforce CRM Professional Edition.

  • Enhance Your Administration Skills: Elevate your Salesforce administration skills to effectively manage and optimize Salesforce CRM Professional Edition for your organization.

  • Apply Practical Concepts: Engage in hands-on exercises and real-world scenarios to apply the concepts learned and reinforce your understanding.

Target Audience:

This course is designed for experienced Salesforce users who are transitioning to Salesforce CRM Professional Edition and seek to enhance their administration skills.


  • Solid Understanding of Salesforce Basics: Possess a strong foundation in Salesforce concepts and functionality, particularly in the areas of navigation, objects and relationships, security, reporting, dashboarding, and profile permissions.

  • Completion of Online Courses: Complete the mandatory online courses “Navigating Salesforce” and “Using Sales Cloud” before enrolling in this course. These courses can be accessed at the following link: